It has come to our attention that some customers have been receiving phishing emails from individuals pretending to work for the National Housing Trust, NHT. These emails contain links requesting customers to login to or download applications to collect contact information for an “upcoming annual promo giveaway” and the processing of refund applications and other transactions.
The NHT wishes to advise that it is not conducting any promotional giveaway neither does the NHT collects information to facilitate refund applications. Refund applications are done via the NHT’s website and mobile app and while notifications are provided electronically, these are to advise of the outcome of the application and never to solicit personal information.
If in doubt about any suspicious communication:
- Double-check that the sender's email address matches who they claim to be,
- Don't click a link or download from someone you don't know, or weren't expecting communication from,
- Don't reply to a suspicious email or messages from an email account you don't recognise,
- Do contact the NHT to verify any communication you are uncertain of.
You may contact the NHT through our customer contact center at 888-CALL-NHT, wecare@nht.gov.jm or via the webchat feature on our website.