COMMITMENT TO YOUR PRIVACY
This site is owned and operated by the National Housing Trust (NHT). Your privacy on the Internet is of utmost importance to us and we want to make your experience online satisfying and safe.
Because we gather certain types of information about our users, we feel that you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses the type of information we gather and how we use it.
INFORMATION GATHERED AND UTILISED
Users are required to provide personal and financial data for the purpose of completing electronic transactions or updating client records.
The NHT also gathers and utilizes user information in the following processes:
The NHT’s website facilitates the use of email communication; if you choose to correspond with us through our website we may retain the content together with your email address and our responses. Also, should you choose to use NHT’s “Email this page” feature to forward website content to someone else, neither your email address nor that of the recipient will be used by the NHT for any other purpose or be disclosed to any third party.
Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather other information. These IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns, and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times, URL requested, and referral URL. This information is not shared with third parties and is used only within the NHT. Any individually identifiable information related to this data will never be used in any way other than that stated above without your explicit written permission.
Retention of Information
The NHT will retain and maintain personal information as long as is necessary in keeping with legal requirements. The removal and destruction of personal and sensitive information will be done in keeping with relevant legislation, industry standards and best practices to safeguard against unauthorized access.
Cookies
A Cookie is a small text file that a website server may issue to your computer whenever you visit a website. The NHT’s website use cookies as this enable us to identify users’ device and automatically log in registered users of certain services without them having to provide registration details each time they visit our website. We also use cookies in conjunction with our Web server’s log files to calculate the total number of visits to our website and the most used web pages.
Cookies do not allow us to access your computer or to gather any personal information about you, other than data you would have chosen to share with us, for example, your registration details. Additionally, users have the option to accept or decline cookies, as, while most browsers automatically accept cookies, users can modify their browser settings to refuse cookies. However, users must be mindful that disabling of their browser cookie setting may hinder them from taking full advantage of all the website features.
Overall, cookies provide us with useful information that enables us to constantly monitor and improve our website in order better serve our customers.
SHARING OF THE INFORMATION
The NHT will not share your personal or financial information with third parties except in the course of delivering the service you have requested, having received your permission to do so, or under the following circumstances:
- In compliance with court orders or other legal actions necessary to defend or initiate legal claim;
- Pursuant to a request made under the Access to Information Act;
- In the course of a criminal investigation related to fraud, money laundering, lottery scam inter alia; and
- Where there are potential threats to the physical safety of persons, violations of these terms or as otherwise required by law.
SECURITY
NHT operates secure data networks protected by industry standard firewalls and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.
Controls used across our online infrastructure include:
Robust and multi-layered security of servers and applications;
Internal and external firewalls with monitoring and management systems;
Secure Socket Layer (SSL) encryption to protect the information in transmission;
Automated session time-out after an extended period of inactivity is detected.
Transaction Security
This website uses Secure Socket Layer (SSL) to provide the necessary assurance that personal data transmitted during this period is secure. This can be identified by the visual display of the padlock symbol in the status bar on the bottom right-hand corner of your web browser and the URL address starting with https://, . SSL applies encryption of data in transmission between two points such as your computer and the connecting web server.
Links to other Web Sites
To enhance the effectiveness of our services this site facilitates links to other websites. The privacy policy of this site and its related guarantees are not transferable and will therefore not be applicable to any other website to which you may link.
YOUR CONSENT
By using this site, you consent to the collection and use of this information by NHT. We reserve the right to change these conditions. If changes are made to our privacy policy, notification will be posted on our home page and on other key pages on our site so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Your continued use of the site will signify your acceptance of the changes in the policy.
DISCLAIMER
The NHT has taken reasonable steps to ensure the security of personal information transmitted over the Internet. However, complete confidentiality and security over this medium are not yet possible, and there exists a remote possibility of data security violations occurring. In the event of such a violation, NHT does not accept any liability for direct, indirect, special, or consequential damage arising out of the use of the site, except where such damage is proven to be caused by the negligence of NHT.
INDEMNITY
Whilst we have taken all reasonable steps to ensure that the information you provide will be kept secure from unauthorized access, the Internet is not a secure environment. We cannot guarantee that the information will be secure during transmission to our web server.
You agree to indemnify and hold the NHT, its officers, agents, and employees harmless from any claim or demand, made by any third party due to and arising out of the use of the NHT Online facility.